Shipping policy

Shipping Policy

1. Shipping Information

1.1. Processing Time
Orders are processed within 1-2 business days. You will receive a confirmation email once your order has been shipped.

1.2. Shipping Methods
We offer various shipping options to meet your needs. The available shipping methods and rates will be displayed at checkout.

2. Shipping Costs

2.1. Domestic Shipping
Shipping costs are calculated based on the weight of the items and the delivery location. The exact shipping fee will be displayed during checkout.

2.2. International Shipping
Currently, we only offer domestic shipping within Pakistan. We do not ship internationally at this time.

3. Delivery Times

3.1. Domestic Delivery
Delivery times vary depending on the shipping method chosen and the delivery location. Typical delivery times are:

  • Standard Shipping: 3-5 business days
  • Express Shipping: 1-2 business days

3.2. Delivery Delays
While we strive to meet the estimated delivery times, delays may occur due to factors beyond our control, such as weather conditions, carrier delays, or other unforeseen circumstances.

4. Order Tracking

4.1. Tracking Information
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.

5. Shipping Issues

5.1. Missing or Lost Packages
If your package is missing or not delivered within the estimated time frame, please contact us at info@snuggs.pk or via WhatsApp at 03000184795. We will assist you in resolving the issue.

5.2. Incorrect Address
Please ensure that your shipping address is accurate before placing an order. We are not responsible for delays or non-delivery due to incorrect or incomplete address information provided by the customer.

6. Delivery to P.O. Boxes

We do not deliver to P.O. Boxes. Please provide a physical address for delivery.

7. Shipping Restrictions

7.1. Delivery Areas
We deliver to most locations within Pakistan. However, some remote areas may have limited delivery options or extended delivery times.

7.2. Large Items
For large or bulky items, additional shipping charges may apply. We will notify you of any additional costs before processing your order.

8. Contact Us

If you have any questions or concerns regarding shipping, please contact us: